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The proposals offered on Udesigntees and in partner shops on the website serve as a non-binding request for the customer to purchase an order with Udesigntees. By completing an order application and sending the request to purchase a “product” on the Udesigntees website, the buyer makes a binding offer for a contract of sale of the content product offered on the website. The buyer will then receive an email with the order confirmation. This email validates and shall only inform the buyer that their order was received by Udesigntees and does not suggest an approval of the offer. The contract is only accepted and becomes active when Udesigntees ships the ordered product to the buyer and confirms the shipment of the product to the buyer in a second email.
The contract becomes terminated with full delivery to the address provided by the buyer to Udesigntees. Udesigntees will attempt to replace the product with an identical substitute transaction if any disruption of shipment of the product occurs. If Udesigntees fails to comprise the unavailable product in a business timeframe, the buyer shall be informed immediately about the non-availability of the product and the service. If the buyer has already made a payment, the payment shall be refunded.
Udesigntees maintains the right to deny any given orders for any reason with notice to the customer. Udesigntees may also cancel an order if it is believed to violate this agreement or infringes on the rights of any person or any law. Purchased product orders may be canceled even if they have been confirmed and the customer has made payment. We retain this right until the time the customer receives the product ordered. If such a cancellation occurs after the customer has made a payment for the product, the charged amount will be refunded back to the customer’s account.
Buyers/Users can purchase products on the Udesigntees website using a valid credit card. The price of the purchased product is fixed at the time of the ordering. The cost of the product will be charged at the time your order is placed.
Udesigntees has the right to rely on trustworthy third-party services for handling the payment. In the event of a delinquency of payment from the customer, Udesigntees has the right to transfer the claims to a debt collection agency along with personal information needed for the handling of payments to third parties.
It is the buyers/users/customers obligation to provide the correct delivery shipment address. Udesigntees takes no accountability for any product the customer does not obtain due to incorrect address provided for shipment to Udesigntees.
You may not cancel an order once it has been submitted unless informed otherwise. Once the printing of a product begins, cancellation cannot be performed. Orders enter the printing process as early as the same day or the next business day after the order has been placed on the website. Cancellation on orders before printing has begun can be done with a fifteen percent (15%) cancellation fee of the order total. The fifteen percent cancellation fee includes costs associated with preparing for an order, including artwork processing, prepress processing, and material preparation costs. Orders are processed as early as minutes after they are placed on Udesigntees.
Customers have 30 days guaranteed after the order has been shipped to get a refund or exchange. Once the customer receives the purchased product from our website and the product received is not the right ordered merchandise or is physically damaged due to an error on our part or the seller's, Udesigntees will contact the seller to address the issue for the replacement of the product after receiving reasonable proof of the issue from the buyer. If you receive a damaged product, you must contact Udesigntees customer service within 14 days of receipt with the nature of the damage and to arrange for a new product to be sent to you at no cost to you.
Buyers/Customers must be aware that published products by the sellers are regulated and controlled by the seller and Udesigntees does not screen all the content on the website. Therefore, it is the customer's duty to validate the quality of the content including but not limited to grammar errors, misspelled words, or overall presence of the product before making the purchase. The exchange policy does not apply to content but only to the physical product.
You understand that even though we take legitimate precautions with the products on our website, the content might be posted at an incorrect price or information or may be nonexistent. You understand and acknowledge that we cannot process an order where such an error exists and hereby inform us to cancel such an order where we can take other actions as required.
The ordered product will be delivered to the address instructed by the customer by the postal/shipment service provider chosen by Udesigntees and will be paid by the customer during the time of purchase. The shipping charges will fluctuate according to the size, weight, price, and delivery location of the ordered product. The ordered product will be shipped within a few days. Depending on the location of the delivery, the arrival time of the ordered product may vary. Delivery is available in the United States and other countries around the world.
Also, you authorize Udesigntees to discard and dispose of any product that becomes excess due to refunds, reprints, fraud, product sampling, or promotional activities, in any way.